Returns & Exchanges
1.All items sold are not refundable.
2.If the products received is defective, wrong items or sizes, kindly contact customer service in order to conduct any return & exchanges.
- Exchange will only be approved upon inspection and permission.
- If the size of the products you ordered is not suitable, you can contact customer service to exchange the size but you have to pay for the postage fee in order to exchange the size.
- All return items must be unworn (except first try on), unwashed & original packaging if applicable.
3. Exchange of colour and design of the products is not allowed.
4. Panties are not allow for return & exchange due to hygiene concerns.
5. We will exchange items that has returned to us within 7 days from received date and subjected to availability of stocks.